Privacy Policy
GDPR & CCPA Compliant - Your data, your rights
Last updated: February 2026 | Effective: January 1, 2025
1. Data Controller
BrokerMat ("we", "us", "our") is the data controller responsible for your personal data.
BrokerMat Ltd
Data Protection Officer: privacy@brokermat.com
Registered Address: [Company Address]
Registration Number: [Company Number]
2. Data We Collect
2.1 Information You Provide
| Data Type | Examples | When Collected |
|---|---|---|
| Contact Information | Name, email address | Contact forms, newsletter signup |
| Communication Data | Messages, feedback | When you contact us |
| Preferences | Newsletter preferences, cookie choices | When you set preferences |
2.2 Automatically Collected Data
| Data Type | Examples | Purpose |
|---|---|---|
| Technical Data | IP address, browser type, device info | Security, analytics |
| Usage Data | Pages visited, time on site, clicks | Improve content |
| Location Data | Country, city (approximate) | Localized content |
3. Legal Basis for Processing (GDPR Article 6)
Consent (Art. 6(1)(a))
Newsletter subscriptions, marketing emails, non-essential cookies
Contract (Art. 6(1)(b))
Providing services you requested
Legal Obligation (Art. 6(1)(c))
Compliance with laws, responding to legal requests
Legitimate Interest (Art. 6(1)(f))
Analytics, security, fraud prevention, service improvement
4. How We Use Your Data
- Provide and improve our services
- Send newsletters (with your consent)
- Respond to inquiries and support requests
- Analyze website usage and trends
- Detect and prevent fraud and security issues
- Comply with legal obligations
- Personalize content and recommendations
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 2 years |
| Newsletter subscribers | Until unsubscribe + 30 days |
| Analytics data | 26 months (anonymized) |
| Server logs | 90 days |
8. Your Rights (GDPR & CCPA)
📋 Access
Request a copy of your data
✏️ Rectification
Correct inaccurate data
🗑️ Erasure
"Right to be forgotten"
⏸️ Restriction
Limit how we use data
📤 Portability
Receive data in portable format
🚫 Object
Object to certain processing
🤖 Automated Decisions
Not be subject to automated decisions
↩️ Withdraw Consent
Withdraw consent at any time
To exercise your rights, email: privacy@brokermat.com
We will respond within 30 days (GDPR) or 45 days (CCPA).
9. International Data Transfers
Your data may be transferred outside the EEA. We ensure protection through:
- EU-US Data Privacy Framework certification
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
10. Children's Privacy
Our services are not intended for anyone under 18. We do not knowingly collect data from minors. If you believe we have collected data from a child, contact us immediately.
11. Policy Changes
We may update this policy periodically. Material changes will be notified via email or website banner. Continued use after changes constitutes acceptance.
12. Contact & Complaints
Data Protection Officer
Email: privacy@brokermat.com
Response time: Within 30 days
You have the right to lodge a complaint with your local Data Protection Authority:
- UK: Information Commissioner's Office (ICO)
- EU: Your national DPA
- California: California Attorney General